Job Description

Salary: 95000 - 110000

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. 

About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. 

Job Summary

The General Manager oversees all operations, financial performance, and guest experience for Queenie’s Restaurant at the United Center. This role provides hands‑on leadership for a high‑volume, event‑driven environment while maintaining exceptional service, staff engagement, and profitability.

Key Responsibilities

• Lead daily restaurant operations and event‑day execution
• Manage budgets, P&L, labor, and cost controls
• Hire, train, and develop management and hourly teams
• Ensure outstanding guest experience and brand standards
• Maintain compliance with health, safety, and alcohol regulations
• Partner with United Center stakeholders to support venue goals

Qualifications

• 5+ years of restaurant management experience; GM experience preferred
• Proven success in high‑volume or event‑based operations
• Strong leadership, financial, and communication skills

• Availability for nights, weekends, and event schedules

• Exceptional leadership presence, communication, and relationship-building skills.

• Demonstrated ability to operate effectively in fast-paced, event-driven environments with shifting priorities.

• Flexible schedule required—must be available to work evenings, weekends, holidays, and late-night events.

Why This Role
A key leadership position within one of Chicago’s premier dining and entertainment destinations.

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. 

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable acccommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsiblities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

 We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis. 

Levy maintains a drug-free workplace.

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