Content Strategist Job at SGS Consulting, Texas

Y2R5SUxJczNDVWRFVlowcWY0ZnpuQjI5S0E9PQ==
  • SGS Consulting
  • Texas

Job Description

Job Responsibilities:

  • Develop and execute content strategy to ensure relevant, contextual, and user-focused content across digital channels.
  • Collaborate with UX Designers, Product teams, and stakeholders to deliver clear and consistent messaging aligned with business goals and user needs.
  • Conduct content audits and assist in building and maintaining a comprehensive content roadmap.
  • Lead content governance initiatives and implement best practices across enterprise-level platforms.
  • Create and manage operational workflows and procedures for content requests, production, and delivery.
  • Participate in user research to evaluate content performance, identify improvements, and optimize messaging based on user behaviors and pain points.
  • Produce content artifacts such as scripts, knowledge base articles, in-product content, and strategic documentation.
  • Coach and mentor team members on content strategy, tone-of-voice, and writing best practices.
  • Collaborate with diverse stakeholder groups to gather input, gain alignment, and ensure messaging success.

Skills:

  • Content Strategy & Development: Expertise in digital content planning, UX writing, tone-of-voice creation, taxonomy, instructional text, and error/confirmation messaging.
  • Tools & Systems: Experience with content management systems (CMS), knowledge management systems (KMS), and agent-facing applications.
  • User Research & UX Collaboration: Ability to translate research insights into actionable content improvements; strong collaboration with UX and product teams.
  • SEO & Metadata: Knowledge of search engine optimization, taxonomy structuring, and discoverability best practices.
  • AI & Machine Learning (Preferred): Experience contributing to or supporting content within technical AI/ML projects.
  • Editing & Proofreading: Superior command of grammar, clarity, and concise communication for digital interfaces.
  • Digital Experience: Strong understanding of the digital landscape, user experience principles, and emerging industry trends.

Education/Experience:

  • Bachelor's.

Job Tags

Similar Jobs

Confidential

Medical Office Manager Job at Confidential

We are seeking a high-energy, detail-oriented Office Manager to become the heartbeat of our practice. In this role, you aren't just managing...  ...Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance... 

2K

Game Designer Job at 2K

 ...for our players. What We Need: Cat Daddy is seeking a Game Designer to join our team of artists, engineers, and product managers to...  .... We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation... 

Bass Pro/ Cabela's / Under The Sea

Aquarium Dive Technician Job at Bass Pro/ Cabela's / Under The Sea

 ...: Location: Foxborough, Massachusetts Bass Pro Summary of Duties: Under leadership of the Live Exhibits Supervisors of Cabela's/Bass Pro, this person will be responsible for monitoring the lead aquarist while they dive the exhibits to uphold the dive safety standards... 

San Luis Resort

Room Attendant San Luis Hotel Job at San Luis Resort

Overview: It is the responsibility of the Room Attendant to clean and sanitize guest rooms in their assigned area to ensure the rooms are ready for guest arrival. Responsibilities: Quickly and efficiently cleans guest rooms and bathrooms to meet standards for cleanliness... 

Vanguard EMS, Inc.

SMT Process Engineer (Swing) Job at Vanguard EMS, Inc.

 ...Vanguard EMS, Inc. is in the service business. We build electronics assemblies for some of the most critical systems on Earth and beyond. Even with Vanguards advanced technology, vast manufacturing capability, and leading-edge information tools, we wake up every day...