Job Description
We are seeking a high-energy, detail-oriented Office Manager to become the heartbeat of our practice. In this role, you aren't just managing a desk; you are the architect of the patient experience. You will bridge the gap between clinical excellence and seamless business operations, ensuring that every patient who walks through our doors feels supported on their journey to health.
The ideal candidate is a proactive problem-solver who can navigate the complexities of insurance billing and team leadership without losing their smile. If you thrive in a fast-paced environment, love building systems that work, and want to play a pivotal role in a growing wellness community, we want to meet you.
salary: $22 - $25 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
- Schedule Management: Overseeing the clinic calendar to maximize patient flow while ensuring the chiropractors aren't double-booked or burnt out.
- Process Improvement: Developing and implementing Standard Operating Procedures (SOPs) for front-desk check-ins, new patient onboarding, and discharge.
- Inventory Control: Tracking and ordering clinical supplies (table paper, biofreeze, supplements) and office essentials.
- Facility Maintenance: Ensuring the clinic remains clean, professional, and compliant with health and safety regulations.
- Billing & Coding: Managing insurance claims, verifying coverage, and ensuring proper ICD-10 and CPT coding for chiropractic adjustments and therapies.
- Accounts Receivable: Handling patient collections, managing payment plans, and following up on unpaid insurance claims.
- Financial Reporting: Tracking Key Performance Indicators (KPIs) like patient arrival rates, daily collections, and new patient acquisitions.
- Payroll: Processing staff hours and managing the office budget.
Staff Supervision: Hiring, training, and conducting performance reviews for front-desk receptionists and chiropractic assistants.
Skills
- Microsoft Office
- Scheduling Appointments
- Preparing Agendas
- Transcribing Notes
- Maintaining Calendars
- Organization
- Problem Solving
- Office Support
- Written Communication
- Practice Management Software
- Coaching
- Business operations
- Decision Making
- Answering Phones
- Front Desk
- Google for Business Suite
Qualifications
- Years of experience: 5 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Job Tags
Hourly pay, Permanent employment, Temporary work, Work experience placement, Work at office, Shift work