Specialize in delivering professional services focused on Guesty's Accounting module for strategic Mid-Market, SME, and Enterprise customers while working on the Onboarding team. Lead complex accounting onboarding projects, act as the main escalation and best practices contact for all North America (NAM) team members, collaborate with cross-functional teams to resolve complex issues, and support team members onboarding both core and accounting workflows. Ensure scalable, compliant financial operations while mentoring the broader team and driving initiatives that improve service quality and operational efficiency. Lead accounting-focused onboarding and professional services delivery for strategic MM, SME, and Enterprise customers, ensuring custom solutions that align with customer financial and operational needs. Deliver expert financial workflow configurations, owner statement setups, reporting customization, and automation advisory to strategic accounts. Serve as the main point of contact for all team escalations and best practices related to accounting workflows, supporting team members who onboard both core and accounting setups. Act as the accounting onboarding escalation lead, proactively partnering with Product, Engineering, and CX teams to resolve issues quickly and efficiently. Build strong executive relationships with customer stakeholders, proactively managing risks and aligning onboarding activities with customer strategic financial goals. Manage multiple complex, strategic onboarding projects with precision, ensuring all milestones, deliverables, and timelines are consistently met while proactively mitigating risks. Mentor junior PSCs (IC1-IC3) and NAM team members on accounting best practices, escalation management, and customer communications. Identify and lead departmentwide/ cross functional initiatives to enhance accounting onboarding processes, standardize workflows, and increase scalability across the Onboarding team.
Minimum Education & Experience Requirements:
Master’s degree in Accounting, Finance, Business Administration, a related field, or a foreign equivalent plus 2 years post-baccalaureate experience in job offered or any accounting/onboarding/finance/operations related job titles.
Applicants must possess at least 2 years of experience in the following: (1) SaaS Accounting Onboarding or Financial Operations; (2) accounting principles, reconciliation workflows, and SaaS financial systems; (3) accounting onboarding projects; (4) standardizing workflows and creating scalable processes; (5) SaaS tools including Salesforce, Jira, Zendesk, Modjo, Chili Piper, and Mixmax; (6) acting as a liaison/escalation lead for product issues and accounting workflows; and (7) adapting technical language for non-technical audiences. Telecommuting Available.
[Compensation for the role: $97,000-$119,000/year]
...Remote Position: Entry-Level Virtual Assistant (Flexible Hours) Company Overview: Affordable Landscaping Services is a leading... ...- Competitive salary - Flexible hours to accommodate personal commitments - Opportunity for growth and advancement within...
...Title : Upper School Science Teacher (Biology) Job Status : Beginning in the 2026-27 academic year, Full-time, Exempt, 10-month... ...and King Kamehameha IV, Iolani School is an Episcopal day and boarding school in Honolulu, Hawaii enrolling approximately 2,200 students...
...Position assists investigators as a data coordinator of clinical research trials of all complexities, extracting data from the Electronic... ...and reports adverse events; makes decisions as when to notify physicians of issues, when to stop participant inclusion and/or to make...
Affordable Housing & LIHTC Transactions Attorney Location: Remote (CA Bar, process supported by firm) Compensation: $200,000-$250,000+ (Based on Experience) Benefits: Top-Tier Benefits Package About the Opportunity: Our client, a nationally recognized and highly...
...Description NextGen Hospitality Solutions is excited to announce an opening for a General Manager at our high volume authentic Italian restaurant located in Boca Raton. This full-time, on-site position is perfect for individuals eager to embark on a rewarding career...