Job Description

The Restaurant General Manager will be responsible for managing the staff, ensuring product quality, managing inventory, improving customer satisfaction, and driving restaurant profitability.

Our ideal candidate is a seasoned leader with a solid background in the food and beverage industry, excellent customer service skills, and the ability to handle high-stress situations calmly and efficiently.

• Oversee daily operations of the restaurant
• Recruit, train, and supervise staff
• Ensure high levels of customer satisfaction through excellent service
• Manage the restaurant’s brand, image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Regularly review product quality and research new vendors
• Implement policies and protocols that will maintain future restaurant operations
• Prepare reports on income, expenses, and staff performance
• Ensure compliance with health and safety regulations

Qualifications

• Proven work experience as a Restaurant General Manager, Restaurant Manager, or similar role
• Experience in restaurant operations, including customer service, sales, and food preparation
• Proficiency in restaurant management software and Point of Sale (POS) systems
• Solid understanding of restaurant financials, including budgeting, cost management, and revenue generation
• Strong leadership, motivational, and people skills
• Acute financial management skills
• BS degree in Business Administration, Hospitality Management, or relevant field preferred, not required

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