Job Description

Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. We will support you in maintaining your well-being too, so that you can live life to the fullest.

Job Description

Job Summary : The Entertainment & Travel Sales Manager is responsible for total account management across key revenue-driving segments, including Entertainment (Group & Transient), Business Transient (BT), and Luxury Leisure Transient (Consortia & Preferred Programs).

This hybrid role will develop and execute strategic sales initiatives to drive top-line revenue, market share growth, and long-term client relationships within one of the most competitive and dynamic markets in the country. This role is well suited for an individual seeking to further develop a comprehensive hotel sales skill set while demonstrating strong ambition for continued professional growth.

Primary Duties:

Entertainment Sales (Group & Transient)

• Manage and grow a portfolio of entertainment industry accounts, including studios, production companies, agencies, and talent management firms
• Drive both group and transient revenue, ensuring strong account penetration and year-round production business
• Develop and maintain relationships with key decision-makers across entertainment accounts
• Proactively source and convert production-related opportunities, including long-term stays and project-based business

Business Transient (BT) Sales

• Identify, solicit, and manage corporate negotiated accounts across key industries
• Develop and execute account strategies to increase room night production and ADR
• Conduct regular sales calls, presentations, and client engagements to maintain strong account relationships
• Monitor production trends and adjust strategies to maximize performance

Luxury Leisure / Consortia Sales

• Manage relationships with luxury travel advisors and consortia partners (e.g., Signature Travel Network)
• Drive production through preferred partner programs (e.g., AMEX The Hotel Collection) and high-value leisure channels
• Conduct sales calls, networking events, and familiarization trips to grow market share within the luxury segment
• Ensure alignment with brand initiatives and luxury positioning

Total Account Management

• Oversee full lifecycle of accounts from prospecting → lead generation → conversion → retention
• Develop strategic account plans with measurable KPIs and revenue targets
• Ensure seamless communication and execution of client expectations

Prospecting & Business Development

• Proactively generate new business through: Prospecting calls and outreach, Networking and industry events/tradeshows, and Market intelligence and research
• Maintain a strong pipeline of qualified leads across all segments
• Track and report on prospecting activity and conversion metrics

Qualifications

• Minimum 4+ years of progressive hotel sales experience, preferably within a luxury or lifestyle property
• Demonstrated experience managing:
  • Entertainment accounts (group and/or transient)
  • Business Transient (BT) accounts
  • Luxury leisure / consortia relationships
• Proven track record of:
  • Driving revenue growth
  • Generating new business through prospecting
  • Converting leads into signed contracts
• Established network within the Los Angeles market strongly preferred
• Experience with total account management across multiple segments is highly desirable
• Prior experience in a senior sales role preferred
• Technical skills/web-based tools & applications: Delphi, Microsoft Office, Cvent (for Group and BT RFP management), Tour Connection, MeetingBroker, and ProposalPath.

Additional Information

When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that it brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy living life to its fullest with memorable experiences throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).

Discover more, at careers.accor.com

Confidentiality: All your information will be kept confidential according to EEO guidelines.

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Schedule: Monday - Friday 

Pay Range (based on experience): $100,000 - $125,000 annually, plus incentives

Hiring Process & Timeline: To help candidates plan accordingly, we anticipate the following timeline for the recruitment process:

• First-Round Interviews -Candidates selected to move forward will be invited to interview on 4/08 through 4/17, between 10:00AM and 5:30PM.
• Final Interviews -Candidates advancing to the final stage should plan to be available between 4/20 and 5/01 between 10:00AM and 5:00PM.
• Hiring Decision -  A final hiring decision is expected shortly after the final interview stage.

Interview timing may be adjusted based on scheduling availability.

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